House Bill 2504

Fall 2011 Course Syllabus

POFT-1309-01 - Administrative Office Procedures I

Faculty Information
Semester	Fall 2011
Instructor	Granger, Patricia A.
Phone	(409) 984-6392
E-mail	grangp@lamarpa.edu
Department	Business and Technology Chair: Michael Trahan Phone: (409) 984-6378 E-mail: trahanma@lamarpa.edu
Office	Hours: TBA Building: Student Center (SC) Room: 417
MyLamarPA	Be sure to check your campus E-mail and Course Homepage using MyLamarPA campus web portal (My.LamarPA.edu). When you’ve logged in, click the email icon in the upper right-hand corner to check email, or click on the “My Courses” tab to get to your Course Homepage. Click the link to your course and review the information presented. It is important that you check your email and Course Homepage regularly. You can also access your grades, transcripts, and determine who you academic advisor is by using MyLamarPA.
Course Information
Course Number	90315
Course Description	Study of current office procedures, duties and responsibilities applicable in an office environment.
Course Prerequisites	None
Required Textbooks	Office Procedures for the 21st Century, 8th ed, Burton, Prentice-Hall Supplies: flash drive, notebook
Attendance Policy	See "Faculty Policies"
Course Grading Scale	90 - 100 = A     80 - 89 = B     70 - 79 = C     60 - 69 = D     Below 59 = F
Determination of Final Grade	Tests 60%, Daily 20%, Projects 20%
Final Exam Date	December 8, 2011 - 8:00 AM
Major Assignments	Week 1: Introduction; Chapter 1: Office trends, ergonomics; case study; discussion questions; writing skills practices; notebook assigned Week 2: Chapter 2: Professional skills; priority exercise; discussion questions; writing skills Week 3: Chapter 4: Time Management and Ethics; discussion questions; writing skills Week 4: Case Study Task 4; Exam Chapters 1-4 Week 5: Chapter 5: Telephone techniques; fax; film; in-class and written practical applications; discussion questions; writing skills Week 6: Chapter 6: Written communication skills; writing skill practices; discussion questions; writing skills Week 7: Chapter 7: Mail processes and using office equipment; mail processing exercises, discussion questions, field trip; writing skills Week 8: Chapter 8: Records Management; practical application; discussion questions Week 9: Exam Chapters 5-8; Chapter 9: Banking procedures and accounting terms/ ten-key practice; practical applications, discussion questions; banking project; writing skills Week 10: Continue Chapter 9 Week 11: Chapter 10: Appointments, visitors, and office security; review questions; calendar project; writing skills Week 12: Chapter 11: Travel; review questions; travel project; writing skills Week 13: Chapter 12: Meetings; review questions; meetings project; writing skills Week 14: Exam 9-12; Chapter 13: Oral presentations; presentation assigned from Chapter 14 Week 15: Prepare for group presentations Week 16: Presentations and notebooks due; review
Calendar of Lecture Topics and Major Assignment Due Dates	Week 1: Introduction; Office trends, in-class ergonomics case study Week 2: Professional skills; in-class priority exercise Week 3: Time Management and Ethics Week 4: Case Study Task 4; Exam Chapters 1-4 Week 5: Telephone techniques; fax; film; in-class practical applications Week 6: Written communication skills Week 7: Writing assignments due; Mail processes and using office equipment, field trip Week 8: Records Management Week 9: Exam Chapters 5-8; Banking procedures and accounting terms/ ten-key practice; banking project assigned Week 10: Continue Chapter 9 Week 11: Banking project due; Appointments, visitors, and office security; calendar project assigned Week 12: Calendar project due; Planning and follow-up procedures of travel; travel project assigned Week 13: Travel project due; Planning and follow-up procedures of meetings; meetings project assigned Week 14: Meeting project due; Exam 9-12; Oral presentations; presentation assigned Week 15: Prepare for group presentations Week 16: Presentations and notebooks due; review
General Education/Core Curriculum Student Learning Outcomes	Reading: Demonstrates the ability to analyze and interpret a variety of printed materials. Writing: Produces clear, correct, and coherent prose adapted to purpose, occasion, and audience. Speaking: Communicates orally in clear, coherent, and persuasive language appropriate to purpose, occasion, and audience. Listening: Demonstrates the ability to analyze and interpret various forms of spoken language. Critical Thinking 1: Applies qualitative and/or quantitative skills analytically and creatively to subject matter. Critical Thinking 2: Demonstrates the ability to evaluate arguments and construct alternative strategies. Computer Literacy 1: Uses computer-based technology to communicate, solve problems, and acquire information. Computer Literacy 2: Demonstrates an understanding of the limits, problems, and possibilities associated with the use of technology. Intercultural Competence 1: Demonstrates awareness of similarities and differences between cultural groups. Intercultural Competence 2: Demonstrates the ability to recognize global interconnectedness. Intercultural Competence 3: Demonstrates a general knowledge of cultural evolution.
Program Student Learning Outcomes	1)        Demonstrates appropriate etiquette, ethics, and professionalism in the business office setting 2)        Illustrates the ability to work in a team environment 3)        Uses office procedures skills 4)        Uses word processing, spreadsheet, database, and presentation software 5)        Proofreads, edits, and applies basic rules of grammar to general business correspondence
Course Student Learning Outcomes	1)        Identify basic skills of an office professional (PSLO 1) 2)        Discuss appropriate ethical behavior in the business office (PSLO 1) 3)        Demonstrate how to effectively work in a team (PSLO 2) 4)        Demonstrate time management techniques (PSLO 3) 5)        Demonstrate appropriate verbal and written communication skills (PSLO 3) 6)        Apply basic skills of an office professional (PSLO 3) 7)        Use word processing and presentation software (PSLO 4) 8)        Practice proofreading skills (PSLO 5)
Academic Honesty	Academic honesty is expected from all students, and dishonesty in any form will not be tolerated. Please consult the LSC-PA policies (Section IX, subsection A, in the Faculty Handbook) for consequences of academic dishonesty.
Facility Policies	No food or tobacco products are allowed in the classroom. Only students enrolled in the course are allowed in the classroom, except by special instructor permission. Electronic devices (including but not restricted to cell phones, MP3 players, and laptop computers) shall not be used during examinations unless specifically allowed by the instructor. Use of electronic devices during normal class hours distracts other students, disrupts the class, and wastes valuable time. Instructors have an obligation to reduce such disruptions. Turn your cellphones to vibrate when you enter the classroom. OA CLASS POLICIES ACADEMIC POLICIES •        If you miss an exam, your lowest test grade will count twice. If you miss more than one exam, those exams will be given a grade of zero •        Students must leave the classroom after exam is finished. •        There will be a comprehensive final exam. All students must take the exam on the scheduled date and time, and failure to do so will result in a “0” on the final exam. •        No late assignments will be taken. •        Every student MUST have a copy of the required textbooks by the second week of class. The student will still be responsible for any assignments given. Failure to have a text may result in being dropped from the class. •        If you book is a text/workbook, you will tear out and turn in your work. No facsimiles accepted. •        All assignments must be assembled as required by your instructor. (5-point penalty) •        Academic dishonesty will result in a zero on any assignment or exam. •        Student IDs are required for the first exam. However, if you are an online student, the final exam will require an ID. IDs must be visible on your desk before the exam is administered—no ID, no exam. •        Students should keep a record of their grades/average. Instructor(s) will not average grades for students. Instructors do not “drop” grades. •        A minimum of two extra credit assignments will be given during the semester. ATTENDANCE POLICIES •        Poor attendance is a leading reason for termination from a job in all areas of employment. With this factor in mind, the instructor monitors student attendance daily. In addition, attendance on a regular basis is necessary for proper skill development. •        Tardiness is not acceptable. •        The instructor reserves the right to drop any student missing more than two weeks of class (6 MWF classes, 4 TR classes). •        Quizzes may be given at the beginning of the class period. Students coming in to class late will not be allowed to take quizzes already turned in. A grade of zero will be recorded for the quiz. •        You are responsible for completing all assigned homework and for being prepared for each class meeting. This applies even if you were absent for the previous class meeting. •        Points are added to the final exam based on attendance records (10 points - no absences, 8 points -1 absence, 6 points - 2 absences, 4 points - 3 absences). CLASSROOM ETIQUETTE: The following behaviors will result in the student being asked to cease the action and/or leave the classroom: using cell phones (-5 next exam), talking, or keying while the instructor is giving instructions or during class discussions; leaving class early without informing the instructor; surfing the Internet during lecture (-5 next exam); and displaying a rude or negative behavior toward the instructor or other students. No cell phones should be visible during class. E-MAIL/VOICE MAIL ETIQUETTE: Students must use appropriate e-mail etiquette when corresponding with instructor; for example, complete sentences and a full subject line with your name/course name. Voice mail messages should be clearly spoken identifying student’s name, course, and any return phone number.
Additional Information	See printed course schedule for important dates.
Important Information
ADA Considerations	The Americans with Disabilities Act (ADA) is a federal anti-discrimination statue that provides comprehensive civil rights for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact the Special Populations Coordinator, Room 210D, in the Madison Monroe Building. The phone number is (409) 984-6251.
Copyright Violations	Some material in this course may be copyrighted. They may be used only for instructional purposes this semester, by students enrolled in this course. These materials are being used fairly and legally. No one may distribute or share these copyrighted materials in any medium or format with anyone outside this class, including publishing essays with copyrighted material, uploading copyrighted material to Facebook or YouTube, or painting or performing copyrighted material for public display. Copyright violation is not the same thing as plagiarism. Plagiarism is intellectual dishonesty. Offenses of plagiarism result in lower grades or failing scores, and professors and the college strictly enforce plagiarism rules. There is never any acceptable use of plagiarism. Copyright violation is a legal offense, punishable by large fines and penalties. Copyrighted material can be used if permission from the material’s creator is obtained, or if its use meets the standards of fair use in an educational setting. For example, a student can quote a line from Shakespeare’s Hamlet in a report without violating copyright but still be guilty of plagiarism if the quotation is not properly documented. If you are in doubt about what material can be freely used, ask your professor or contact the Dean of Library Services, at (409) 984-6216.
Assessment Statement	Assessment is a process by which LSCPA can help you learn better and gauge the level of progress you have made to attain knowledge, skills, beliefs, and values. It also helps your professors understand how to improve teaching and testing methods in your classes, and it helps each department understand and improve degree and certificate programs. Periodically LSC-PA will collect assessment data for research and reporting purposes, including statistical data and sometimes copies of your work. Be assured that all material the college uses for assessment purposes will be kept confidential. To ensure anonymity, your name will be removed from any material we use for assessment purposes, including video-recorded performances, speeches, and projects. If you object to allowing LSC-PA to use your material for assessment purposes, submit a letter stating so to your professor by the 12th class day. You will still be required to participate in whatever assessments are being done; we just won’t use your data. What’s the difference between assessment and grades? The grades you get on papers, projects, speeches, and assignments are specific types of focused assessment. LSC-PA’s assessment efforts include class grades, surveys, standardized tests, and other tools.
Privacy Notice	Federal privacy laws apply to college students. This means that college employees, including instructors, cannot divulge information to third parties, including parents and legal guardians of students. Even if the students are minors, information about their college work cannot be shared with anyone except in very limited circumstances. Anyone requesting information about a student should be referred to the Registrar. Instructors will be notified in writing by that Office about what information may be released and to whom. Please remember that releasing private information about a student, however innocuous it may seem, can be a violation of federal law, with very serious consequences. Circumstances under which information may be released: An adult student may submit, to the Registrar, a handwritten, signed note granting permission for release of information. The note must specify what information may be divulged, and it must specify the name of the person to whom the information may be given. A parent or guardian may be given access to information about a student by providing a copy of a filed tax return that shows that the student was listed as a dependent of that parent or guardian. The tax return must be for last complete tax year. Again, this documentation must be submitted to the Registrar’s Office. A parent or guardian may be given access to information about a student if the student logs on to My.LamarPA.edu and sends an email to the Registrar granting permission. The email must specify what information may be given and the name of the person to whom it may be given. Co-enrollment students are protected by the same privacy laws as adult students. The Registrar’s office is located in the Student Center room 303B, and can be reached at (409) 984-6165.
College-Level Perspectives	This course helps add to the students’ overall collegiate experience in the following ways: Establishing broad and multiple perspectives on the individual in relationship to the larger society and world in which s/he lives, and to understand the responsibilities of living in a culturally and ethnically diversified world. Stimulating a capacity to discuss and reflect upon individual, political, economic, and social aspects of life in order to understand ways in which to be a responsible member of society. Developing a capacity to use knowledge of how technology and science affect their lives. Developing personal values for ethical behavior. Developing the ability to make aesthetic judgments. Using logical reasoning in problem solving. Integrating knowledge and understand the interrelationships of the scholarly disciplines.
Degree Plan Evaluation	A Degree Plan Evaluation will help you determine which classes you need to complete your program. Sign in to your my.lamarpa.edu account. Click on the “My Services” tab. Click on the “Student” tab. Click on Student Records. Click on Degree Evaluation. Select the term you are planning on registering for (i.e. Summer I, Summer II, Fall, or Spring) Verify that the Curriculum Information (your MAJOR) is correct Click on “Generate New Evaluation” at the bottom of the screen. Click the radio button next to Program Click on the Generate Request button. All of the classes that you have taken that apply to your declared major will be listed on the right. If you have a class that still needs to be completed, a “NO” will be listed on the right next to the required class.
HB 2504	This syllabus is part of LSC-PA’s efforts to comply with Texas House Bill 2504.
Lamar State College - Port Arthur Mission Lamar State College - Port Arthur, a member of The Texas State University System, is an open-access, comprehensive public two-year college offering quality and affordable instruction leading to associate degrees and a variety of certificates. The College embraces the premise that education is an ongoing process that enhances career potential, broadens intellectual horizons, and enriches life. Core Values Shared commitment by faculty, staff and administration to a mission characterized by student learning, diversity, and community involvement General education/core curriculum that develops the values and concepts that allow the student to make a meaningful contribution in the workplace or community Academic and technical programs designed to fulfill our commitment to accommodate students with diverse goals and backgrounds, using a variety of delivery methods, on and off campus Technical education programs that provide for the acquisition of the knowledge, skills and behavior necessary for initial and continued employment Student achievement characterized by attainment of individual goals and measured by successful accomplishments and completion of curriculum Co-curricular opportunities that develop social, financial and civic acuity Principles Lamar State College - Port Arthur operates in the belief that all individuals should be: treated with dignity and respect; afforded equal opportunity to acquire a complete educational experience; given an opportunity to discover and develop their special aptitudes and insights; and, provided an opportunity to equip themselves for a fulfilling life and responsible citizenship in a world characterized by change.

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