This document explains how to clear the cache and cookies in recent versions of Google Chrome.

If you follow these instructions, the following will occur:

• You will be signed out of websites you visit using Chrome, including Banner 9.
• Some websites may load slowly because your computer needs to download images and other stored content again.

Step 1

Open Chrome and click on the More icon on the top right corner of the browser window.

• In newer versions of Chrome, the More icon will be 3 vertical dots: 
• In older versions, it may be one of the following icons:  

Step 2

Click More Tools > Clear Browsing Data

Step 3

Check the following boxes:

• Cookies and other site data
• Cached images and files

If the box next to Browsing history is checked, uncheck it.

Select “All Time” in the Time Range drop down box.

Click the CLEAR DATA button.